We understand that our success is completely dependent on your success and our values reflect that
Your business is unique and so is our approach. Its designed to deliver the best value to our clients
We value our strong global partnerships who help us deliver on our vision
Let our team of Oracle Experts help you modernise and transform your business
A more Strategic Approach for getting the most out of your Oracle System
Reliable and affordable Managed support services for your Oracle investments
Everything from Cloud Assessment & Health Checks to DB Services & Devops
WinfoTest takes the pain out of your Oracle Updates. Engineered specifically FOR Oracle BY Oracle Experts
WinfoBots is an intelligent process automation tool powered by UiPath and Engineered by Oracle Experts
WinfoData is AI driven predictive analysis to forecast the future rather than analysing the past
From our team of experts to bring you insights, tips and tools geared to support your Oracle ERP systems
Learn first-hand how other client’s overcame their challenges to unleash the power of their ERP systems
Live and virtual events and webinars where the Winfo team share their knowledge, showcase new products and services that help manage your Oracle ERP systems
We value our employees as an integral part of the team and work to appreciate & reward their efforts
Our people are our biggest asset, so we seek to keep your skills updated with continuous learning
Its an ongoing challenge to manage personal and professional life, and we work hard to help balance the scale.
Search through Winfo’s current open roles and find your next path to success.
Reliable and affordable Managed support services for your Oracle Applications
The reality is that ERP solutions need to constantly adapt to an environment that constantly changes. Whether this is an external response to customer or market factors like international expansion or an internal response to business process optimisation, your Oracle ERP needs to be able to support these changes.
Many companies struggle to realise the full potential of their Oracle system post implementation:
The implementation partner does not have a dedicated Manages Service division and finds it difficult to commit to support SLAs
Client teams struggle to get up to speed on continuous enhancements released by Oracle
Overwhelmed with Oracle patches and updates and worried about the potential for major business disruptions by bugs not caught during testing
Keeping staff motivated as they execute endless manual test scripts
Constantly pulling resources off projects to deal with support emergencies
Difficulty innovating or quickly launching new capabilities
Having worked closely with Oracle Client teams we understand the challenges of managing Oracle as a BAU (Business as Usual)
Strategy doesn’t end after implementation.
As a platform, Oracle is like a Thoroughbred race horse but without strategy, experience and know-how it is unlikely to yield the results you crave.
As part of our Managed Service offering we help client teams find better ways to use Oracle, be it Cloud applications or e-Business suite.
When is comes to maintaining an ERP system, One thing is for sure – change is certain!
Organisations are continually adapting to market changes and customer demand and technology enhancements are cycliclical, especially in the Oracle ecosystem with the release of quarterly updates and patches.
As a result business process owners often request enhancements to respond to these changes.
Our Managed Service team are on hand to help with these enhancements. It starts with our functional experts who know Oracle E-Business suite and Oracle Cloud applications intimately.
As an Oracle Partner, we are privileged to get early access to new system enhancements – we know what the Oracle roadmap looks like for each process area. This allows us to advise your team on the best way to handle an enhancement. Depending on the complexity you can also dip into the knowledge bank of our technical team for everything relating to deep infrastructure, database or application related queries.
If you don’t have these skills in-house, our Managed Service team can act as an extension of your Oracle BAU team and get the job done.
New projects are inevitable for any Oracle support team!
Perhaps you need to implement a new module, or maybe your team has decided to adopt technology like Robotic Process Automation.
As part of our Managed Service offering our team of experts are there just waiting to guide you.
The bottom line is that we focus on what we’re good at – E-Business suite and Oracle Cloud applications – leaving you to focus on your core business.
Provides strategic advice on new initiatives and offer a best practice approach based on practical project experience across verticals
Leverages a global team of Business Subject matter experts and technical Oracle experts that can provide support around the clock via our 24x7 service desk
As an Oracle Partner, can provide unique insights into Oracle’s development roadmap and can help escalate any issues that needs access to Oracle’s product team
Helps customers stay current on latest Oracle development and proactively recommends new features and functions that will help your business get the most out of your Oracle investment
Ultra flexible Managed Service plans allow you to shrink and expand your support requirements depending on your internal resourcing and any internal projects you may be working on
Provides Skilled Resources in New Technologies to help fill any gaps in your team’s expertise
Significantly reduces the overall cost of ownership of your Oracle system
Engages in proactive maintenance to identify any issues before they have the potential to cause a costly outage of service
Provides on-going health checks to measure performance against KPIs and identify areas for improvement